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RETURNS & EXCHANGES

DO YOU ACCEPT RETURNS?

Since all of my products (except for original artworks) are print-on-demand products, I do not accept returns.

As far as clothing is concerned, one-time size exchanges of clothes are possible within 14 days from the date you received your order. 

WHAT IS YOUR EXCHANGE POLICY?

You are allowed to exchange clothes one time only, so please ensure to order the correct size. 

1. I only accept size exchanges. 

2. Exchanges can be made for up to 14 days from the date you received your order

3. All items must be in their original condition (never worn or washed)

4. Please include the printed invoice and your order number

5. You will have to pay for the return shipping, but I will cover the shipping cost for the new item

6. After mailing the item back, kindly email a copy of the receipt and the tracking number to yogaart@katharinalucia.com

7. As soon as I receive the return, I will issue you a store credit to place a new order for the correct size

8. Important notice: the store credit will not be issued without a tracking number of the parcel you are returning. 

My mailing address is: 

katharinalucia | yogaART

An der Goldenen Stiege 16/8

A - 2340 MOEDLING

AUSTRIA

EUROPE